A Compassionate Veterinary Staff

Pamela Young
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Wednesday - December 19, 2006
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Dear Pamela,

My dog Kaleo had a growth. The doctor recommended surgery, but we felt this would not be an option because Kaleo was 12 years old and had a heart murmur. Ten days later my dog got worse. The first vet was gone for the day, so I called Waipahu-Leeward Veterinary Clinic and they were able to see Kaleo that day.

The doctor was very professional and she recommended that we put Kaleo to sleep. It was a very hard choice, but the doctor convinced us that he would only suffer more, and that putting him to sleep would be our last gift to him. This made the choice a lot easier.

I was touched when I received in the mail a sympathy card from the staff of Waipahu Leeward Veterinary Clinic. It was not just a computer-processed card. Each staff member took the time to sign and offer their sympathy to us.

I want to thank them for giving Kaleo the support he needed and for taking the time to send the family a card.

Mrs. Ann Piamonte

Kapolei


Dear Mrs. Piamonte,

The staff at the Waipahu-Leeward Veterinary Clinic remembers Kaleo. “He was a sweet dog,” says veterinarian Nicole Nashiro. “His owners knew the risk of surgery and just needed support to make the right decision. We wanted them to know we cared.”

three star

Aloha Pam,

I wanted to tell you about an “angel,” Dr. Tina Tom, a wonderful dentist in Honolulu. Dr. Tom and I recently dined at a local restaurant and were served by a woman who was missing her front tooth. It was apparent that this situation was difficult for the woman, especially in her line of work. Dr. Tom expressed several times how replacing the tooth would so enhance the woman’s self-esteem. After we left, Dr. Tom contacted the waitress’manager to offer the woman a new tooth at no charge.

Now the woman absolutely glows when she smiles. How wonderful if each of us would use our unique skills to impact another’s life in such a profound way.

Lindsey Carry

Kailua


Dear Lindsey,

The client does not want to share her name, but she is full of gratitude.

For Dr. Tina Tom, this was something that had to be done. “I felt like it would improve her self-esteem. She’s working with customers, but not being able to smile. I believe in women helping women.”

 

three star

Dear Pamela,

My family and I were invited to dinner on the ship Pride of Aloha. As you enter they require your driver’s license, which is returned to you when you leave.

When I got to the car I realized I must have lost it along the way. A week later my license was returned to me by mail with no name or address of the sender. I want to let this person know how thankful I am. I pray Jesus will bless him or her.

“Tutu” Marie Ryan

Makiki

Dear Tutu,

Your anonymous angel may have been a crew member with Norwegian Cruise Line, which

takes the matter of lost-and-found items very seriously. “Standard response time is 10 business days from receipt of the guest’s lost-and-found request,” says Chimaine Poutea of NCL. “Valuable items, such as cameras, jewelry, etc., are kept for at least a year, and non-valuable items, such as clothing and stuffed animals, are kept for 30 days. NCL America makes every effort to find lost items and return them to their rightful owner.”

(If you know someone who deserves some Applause, send your letters to Pamela Young, MidWeek Applause, KITV, 801 S. King St., Honolulu, HI, 96813 or e-mail pyoung@kitv.com. Include your name, phone number and, if possible, the phone number of your “applaudee” so we can contact him or her.)

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