Good Folks Going Above And Beyond

Pamela Young
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Wednesday - September 17, 2008
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Dear Pamela,

We would like to give well-deserved applause to a wonderful gentleman named Mr. Sherwood Gould and his company, Sherwood’s Tree Service. Not only was his estimate the most fair and affordable, but he and his staff worked above and beyond duty when they removed some dangerous trees for us. Mr. Gould even went out on his own to purchase us a new pickax when he saw that ours was old and broken. We were very touched by his generosity and kindness.

We cannot convey our gratitude and satisfaction enough for Mr. Gould and his company.

The Prado Family

Dear Prados,

“They had one pickax that I used for a while, but the handle was rotted,” says Sherwood Gould, who’s been climbing and cutting trees since 1971. “I tried to replace the handle, but in the end it was easier to just buy a new one. The Prados are a lovely mother and daughter. You have to take care of your customers. My three sons work with me and they’re good about treating customers right.”

three star

Dear Pamela,

My husband and I were traveling from Kaneohe to Waianae and our auntie, who was with us, started to have a diabetic seizure. We pulled off in Waikele at McDonald’s and asked for something for Auntie to eat. The manager knew just what to do and gave us orange juice and cookies. Within a few minutes, Auntie was recovering and we took her on home. Thanks to the staff at McDonald’s for their quick response, and also to the other patrons who let us ahead of them in the line.

V. Kalama

Dear V,

The employee who knew just what to do was manager Juliet Ariba, who’s been working for McDonald’s for 17 years. “We used to have someone on our crew who was diabetic,” she says. “She told us to give her orange juice and cookies if she ever got disoriented. I remembered that. You do what you can to help people.”

(If you know someone who deserves some Applause, send your letters to Pamela Young, MidWeek Applause, KITV, 801 S. King St., Honolulu, HI, 96813 or e-mail Include your name, phone number and, if possible, the phone number of your “applaudee” so we can contact him or her.)

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