The Farmers’ Friend In Need
Wednesday - November 08, 2006
First of all, I want to thank you for having this column where we can take our hats off to people whom we believe deserve some APPLAUSE. There are not many places where we can do this publicly.
I want to thank Sandy from the city’s Real Property Assessment Division, who takes care of dedicating land for agricultural useage. She has gone out of her way to assist us in making sure we do what is necessary with our new three-acre farm land. This has been very valuable for us because being first-time agricultural farmers, we were clueless about this process.
We found it odd that she called on a Saturday to ask us if we had done the necessary paperwork for this dedication. We appreciate all her follow-up calls and help with the calculations for useage of our land. We definitely need more dedicated people like her around. Our hats off to you, Sandy!
Douglas and Lily Ann
Dear Douglas and Lily,
“Understanding all the licensing and tax needs for farming can be difficult for a lot of people,” says city real property assessment aide Sandy Yap, who’s been assisting farmers for more than 35 years. “There are all kinds of forms to fill out and many exemptions to apply for, especially if they are disabled. I have about 600 cases, and I try to keep them up to date on all the city’s and state’s requirements.”
Two weeks before school started my daughter and I were involved in a traffic accident that smashed in the back of my car. The insurance company wanted to cash me out for an amount that was not enough to buy a new car, and barely enough to have the car repaired. I didn’t know what I was going to do. The thought of having to go shopping for another car or going from repair shop to repair shop trying to find the best estimate left me feeling sick and depressed.
That’s when I talked to Connie at Punchbowl Fender Works in Kaimuki. Connie was my rescuing angel. She understood my situation immediately, and she went all out for me. Connie cut every corner she could to bring down the repair estimate and save me money while restoring my car back to its original self! She even went so far as to having the car finished in time for the first day of school. Now that’s what I call service! A big mahalo to Connie and the gang at Punchbowl Fender Works!
“We try to help out when there are unusual circumstances, and Lisa’s certainly was,” says Punchbowl Fender Works office manager Connie Rio. “We accommodate as best as we can so all the problems can be solved to everyone’s satisfaction.”
After shopping at Sam’s Club in Pearl City, my husband and I loaded up our van, put the wagon away and left. We headed to his job in Aiea, and it was then that I realized my purse was not next to me. Surprised and very worried, I left my husband at his job and hurried back to Sam’s Club. I went exactly to where I left the wagon, and it was not there. I can’t say how I felt at that moment. I drove to the front door, spoke to the woman greeter and asked if anyone turned in a purse. Yes! I asked her if she had their name, and she said it was a Caucasian woman, military, and her name was “Shane.” God bless you, Shane! Everything I had was in that purse and more - and every single item was left in there! I wish I could express my heartfelt gratitude to “Shane” - thank you very much! I hope she will get the chance to read this and accept this public acknowledgment. You are an angel!
One of the keys to finding lost items is acting quickly, says Wendy Rin, one of the managers at Sam’s Club Pearl City. “When a customer finds something, they usually inform a Sam’s Club associate on the floor. We take it to the membership desk because that’s normally the first place people look. If it’s a very valuable item, we take it to the cash office and lock it up. It’s very gratifying when honest people turn in items you know mean something to the person who lost it.”
(If you know someone who deserves some Applause, send your letters to Pamela Young, MidWeek Applause, KITV, 801 S. King St., Honolulu, HI, 96813 or e-mail firstname.lastname@example.org. Include your name, phone number and, if possible, the phone number of your “applaudee” so we can contact him or her.)
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