Oceanic’s Tech Investment
Wednesday - November 25, 2009
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President of Oceanic Time Warner Cable
The golden rule of the cable television business is to stay ahead of your competition by keeping up with your customers and keeping up with technology.
Regarding the customer, it’s about providing quality, reliable services with the goal of making our customers’ lives simpler and easier. From a technology standpoint, it’s about continually testing new products to delight, entertain and inform.
Introducing new products does not come without commitment - commitment born of an adventurous spirit that always wants to do better for our customers, and equally as important commitment of resources, which over the last two years has seen Oceanic invest more than $140 million in Hawaii in plant and equipment.
One of the byproducts of that investment is doubling the present standard Road Runner speed. As important as increasing our present speed - which will be available to most of Hawaii by the end of 2010 - this investment is paving the way to allow the introduction of DOCSIS 3.0.
This is a developing standard in the industry that will allow Road Runner to offer speeds up to 20 times faster than the present pace; more on that in future communications.
The other fun thing our recent investments have allowed us to do is introduce Road Runner Mobile. Road Runner Mobile will use 4G WiMAX technology, which to the industry sophisticate means a state-of-the-art service. For the layperson like me, it means extending the Road Runner experience from beyond your living room to almost anywhere in Hawaii and the Mainland where you and your PC travel.
Customers using the 4G service can expect Internet speeds of up to 6 Mbps, giving our customers the convenience of both mobility and speed.
All of these efforts are part of Oceanic’s ongoing commitment to the future, which like the present means providing a perpetually better experience.
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