Well-Being Is Elemental
Wednesday - August 04, 2010
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By Chi Kanu
Owner of Elements Spa and Salon
For Elements Spa and Salon, taking care of our clients’ well-being is our No. 1 priority. An Aveda lifestyle salon and day spa, we specialize in hair, massages, facials, wax, nail and makeup services.
At Elements Spa, our mission is to provide the ultimate spa experience for our guests, affording them an escape from daily stress with a focus on overall health and wellness.
When you come to Elements once or twice you are a special guest; when you come frequently you become part of our family. My vision for Elements is to create a truly upscale destination where everyone, especially our local community, can go to unwind.
We are all about customizing services for our clients with the aim of realizing each individual’s mind, body and spirit restoration.
What is unique about Elements are the complimentary services that exceed our guests’ expectations. Mini-facials, relaxing foot scrub, hand massages, scalp massage and two-week cleanup/bang trims are unique extras for full salon and spa treatments included in paid services.
Providing an exceptional spa experience for our clients is our immediate focus. Commitment to customer-service excellence is the key to driving the growth of Elements, and while growth is very important, we focus on making sure our clients are part of our family long-term by delivering what we promise and will not take short cuts.
It is easier to hold to your principles 100 percent of the time than it is to hold to them 98 percent of the time. If you give in to “just this once” by not delivering what you promise, you will lose your guests.
You’ve got to define for yourself what you stand for and that is what Elements’ service model is: to go above and beyond.
To show our appreciation to our loyal clients we offer a referral program that allows our clients to receive $10 credit for every new client referred. We also have implemented a new VIP program that rewards our loyal clients throughout the year.
Our future plan is to cater to all ethnicities that are in Hawaii, including providing services like hair extensions, permanent hair straightening and additional services tailored toward multi-ethnic hair textures.
More people are visiting alternative health centers, so spas are one destination where people choose elective therapies to improve their health and wellness.
Elements spa continues to provide services like the Enbrightenment Facial for Hawaii’s tropical climate that reduces dark spots and discoloration from sun damage and aging. The scalp massage helps melt away tension and aids relaxation, but also unclogs the hair follicles, releasing natural conditioning oils while stimulating blood flow. Different types of massages, from Swedish to deep tissue, help eliminate chronic pain and spasm as well as help relaxation. Whether you come to Elements for a massage, facial, hair, nail or wax services, your experience will be something special. Experience Elements and spend the day among friends!
For more information, visit elementshawaii.com or call 942-0033.
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