Tech To Assist Insurance Claims

Linda Dela Cruz
Wednesday - August 26, 2009
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Riki Fujitani and his staff at BlueWave Technology modernized software for small to mid-size insurance companies

Riki Fujitani helps insurance companies become more efficient with his company BlueWave Technology, which sells software to coordinate every aspect of an insurance claim.

“It is a better way to do things,” explains Fujitani. “Integration is by web services. Older platforms don’t have that. Everyone wants to buy new stuff, and they don’t want to buy the same old software that is 15 years old.”

This is a modern way to keep track and report information instead of having a paper trail for the insurance claim.

BlueWave Technology, which started in 2001, caters to the small to mid-size insurance companies that cover property, casualty and workers compensation. Of the company’s 50 employees, 40 are based in Hawaii and 10 are in various places, including New York, Kansas and India.


Fujitani, a 1979 Baldwin High School (Maui) graduate, appreciates the support of all those who have had a hand in making his business possible, especially his wife Mallory and their children McKenna, Cade and Emma.

His background includes working as a litigation attorney, and as a chief information officer.

Attending trade shows is one way the firm gets the word out about what it can do.

Once people understand the product, then sometimes it is a challenge to convince potential clients that a company from Hawaii can assist, Fujitani sayss.

“People have the perception that Hawaii is only a place for vacationing, and not a place for technology,” he says.

“We have the technology. We can do it.”

Fujitani relies on clients who can attest to their services to overcome that obstacle such as the 144-year-old insurance company, Farmers Alliance Mutual Insurance, which-won a 2009 Model Carrier of the Year award for being innovative in the insurance industry.

That recognition helped BlueWave get acknowledged as the Company To Watch in the 2009 Vanguards in Insurance Practices Program sponsored by Insurance Networking News and Celent Insurance Group.

For more information, call 888-927-9981, or log onto


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